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Frequently Asked Questions

No. Point of Sale works by itself to easily and accurately track and manage your inventory, sales and customer information. It can also be used together with QuickBooks Financial software1 to create a complete retail management suite, including financial accounting.
Yes. All payments made on the GoPayment app can be easily downloaded back to QuickBooks and closed as a Sales Receipt, or matched up against an open Invoice. However, if you are a QuickBooks Online users, you can additionally use the QuickBooks Mobile app to process payments. This is the preferred method since any payments made through the QuickBooks Online mobile app will automatically sync back with QuickBooks Online, versus having to be manually downloaded back when processed through the GoPayment app.
Yes. In addition to always maintaining two copies of your data, we automatically back up your updated data every day. It's stored on firewall protected, redundant servers so your data is safe from hardware and software failures, hackers and viruses. Because we update your records with every change, we cannot restore your file to a previous point in time.
Yes, it supports tracking items by serial numbers or lot numbers for better traceability.
Yes, price overrides can be configured to maintain a specific price for certain items, overriding other existing rules.
Yes, as announced by Authorize.Net, they now accept PayPal payments. You can use PayPal Express Checkout feature which allows you to view your PayPal transactions made in Authorize.net in the Merchant Interface. This option is available through Authorize.Net without additional charge except PayPal standard transaction fee.  Please note that merchants should use Authorize.Net API to access this feature.
Although you can accept any type of Visa, MasterCard, Discover or American Express, unfortunately Authorize.Net only accepts Signature Debit Cards and does not support any debit card with PIN transaction. A signature debit transaction means your customer needs to sign sales receipt instead of entering PIN number. When using this type of card, transaction will be treated as credit and routed to the Credit Card Interchange instead of a PIN debit network. Please note that Authorize.Net only supports Signature Debit Cards that have a Visa or MasterCard logo only.
Yes, Authorize.Net allows customers to capture funds and process refunds from BigCommerce control panel. BigCommerce is listed as one of Authorized.Net Certified Solutions meaning customers can integrate its features with Authorize.Net system. Authorize.Net allows customers to capture funds and process refunds from BigCommerce control panel. Please note at the moment, Authorize.Net only supports US and Canada for BigCommerce integration.
Yes, Lightspeed POS integrates with a variety of third-party applications, including accounting software like QuickBooks, eCommerce platforms like Shopify, and marketing tools like Mailchimp.
Yes, Lightspeed Restaurant POS integrates with various third-party applications, including accounting software like QuickBooks, reservation systems, and marketing tools.