Overview

Connect your office and service technicians so you can schedule more jobs and get paid faster.

Eliminate bottlenecks so that you can get paid faster.

QuickBooks Integrated

Works seamlessly with QuickBooks Enterprise Solutions to keep your financial and field service data totally in sync.

Better Controls

Intuit Field Service will simplify your business giving you better control over your people, customers, cash flow and costs.

Grow Your Business

Worry less about work order status, technician productivity and receivables and focus on growing your business.

Features

Mobile Payments

Integrated, mobile payments get you paid on the spot and eliminate accounting errors and double data entry.

Enhanced Reporting

Powerful reporting features that are industry specific help you manage your processes and your bottom line.

Mobile Work Orders

Trade in your paper work orders and clipboards for mobile devices so techs clock more job time and less travel time.

Easy Scheduling

Shuffle and route technicians on the dashboard quickly and efficiently with GPS and mapping capabilities.

Features that help you sync your office and field techs together.

Seamless integration to your QuickBooks Enterprise

Worry less about work order status, technician productivity and receivables. Intuit Field Service Management ES simplifies your business and gives you more control over your people, customers, cash flow and costs. It eliminates paperwork and paper bottlenecks from work orders to invoices — so you can get paid faster. In addition, because it works seamlessly with QuickBooks Enterprise Solutions to keep your financial and field service data totally in sync.

Track workers and locate sites

Scheduling work orders and tracking technicians couldn’t be easier. Intuit field Service Management ES gives dispatchers a dashboard-full of information, including each technician’s work orders, location and status. The integration with Google Maps allows you to track your workers and locate customer sites easily and reassignment and reschedules are fast. If a tech runs late, simply drag and drop the work order to assign a new one.

Store past equipment service data

Store all the customers, contacts and equipment information you need to do the job right the first time. Before a job in the field starts, your technicians know the equipment service history. Information at their fingertips means their first-time fix rates are better and customers are happier.

Wireless work orders cut your paper hassles

Break through the paper bottleneck. With Field Service Management ES, you can trade in your clipboards for cell phones and PDAs — so you control processes and information better. That means immediate information on work orders and technician schedules as well as fast rescheduling. And, your technicians clock more job time and less travel time.

Get paid from customers on the spot

Using mobile payments, your technicians get “cash on delivery” and you bank your money instantly. There’s no waiting, no double entries and no smudged credit card numbers. Increase your cash flow and reduce the effort it takes to get paid. Cut out invoicing steps in your office, because Field Service Management ES, QuickBooks Enterprise Solutions and QuickBooks Merchant Services all talk to one another. Together they record payments as they happen and match work orders with invoices.

Requirements

Intuit Field Service Management Technical Overview

Field Service Management ES is a web-based SaaS (software as a service) product that works seamlessly with the QuickBooks Enterprise Solutions software on your desktop or mobile device.

No client or server software to install or maintain
No need to buy additional hardware or servers — instant scalability
Lower initial costs due to the monthly subscription model
Significantly shorter deployment times get you up and running in days, not weeks
Accessibility to the application from any Internet-connected computer
Always up-to-date with the latest features at no extra charge
No need to maintain a labor-intensive patch and upgrade process
Reduced reliance on IT staff for software support

Intuit Field Service Management System Requirements

The Service Manager/Dispatcher role requires the following for the desktop/laptop environment:

High speed Internet connection
Microsoft Internet Explorer 7 or higher
Firefox 12 or higher
1024 by 768 Screen Resolution
At least 1.6 GHZ processor
1 GB RAM
1 GB available hard-disk space

The QuickBooks Administrator role requires the following in order to sync between IFSM and QB:

High speed Internet connection
1024 by 768 Screen Resolution
QuickBooks Enterprise Desktop Software 10.0 or later running on Microsoft Windows Vista Business 32 or 64 bit, Vista Ultimate 32 or 64 bit, Windows 7 Business 32 or 64 bit, or Windows 7 Ultimate 32 or 64 bit.
Windows Vista “Home Edition” not supported; Windows 7 “Home Edition” not supported.
At least 1.6 GHZ processor
- 1 GB RAM
- 1 GB available hard-disk space

The field technician using our Mobile App needs:

Data network connection
Apple devices
Android devices
Blackberry devices with physical keyboards
Windows Mobile devices running v5, v6, v6.5

Ensuring Data Security

Intuit is committed to keeping customer data safe and secure. All of our SaaS applications offer the highest possible levels of:

Data redundancy
Physical data center security
Network security initiatives
Application security
Operating system security

Pricing

Simple pricing options
Just choose how many users you need.

1-10 Users

$ 35 per user/month

1st user free with active Enterprise Full Service Plan

11-40 Users

$ 31 per user/month

1st user free with active Enterprise Full Service Plan

41-101 Users

$ 28 per user/month

1st user free with active Enterprise Full Service Plan

With real time updates, efficient job scheduling, and on the spot invoicing, Intuit Field Service Management is the answer to who is doing what and where.

As low as $28.00 per month/per user.

Overview