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Frequently Asked Questions

Process refunds by navigating to the payment transaction and selecting the refund option. This updates the customer's balance and records the refund in your accounts.
Use the import feature by selecting "File" > "Utilities" > "Import" > "Web Connect Files" and follow the prompts to upload your credit card transaction data.
Start by updating QuickBooks Enterprise to the most recent version, then sync your license data and select Advanced Reporting from the Reports menu to begin the installation​.
  1. Review the Point of Sale system requirements to make sure that your computer meets at least the minimum standards to run the software.
  2. Make sure you have your license and product keys handy
  3. Once you insert the Point of Sale installation CD or click on the digital download link and extract the software, the license agreement page will be automatically opened. Once you read and accept the license agreement, enter the license and product numbers from the CD holder or download email you received.
  4. Select the number of computers to be used for Point of Sale (Single user or Multiple users)
  5. Select if it is the Server or Client workstation.
  6. After the installation completed, restart your computer
  7. Open Point of Sale and connect any Point of Sale hardware you have available.
Before integrating your website with Authorize.Net, please note this process needs coding and development skills. If you don't have the required skills or too busy to do it on your own, please consult each step with your web developer. In basic, there are five methods provided by Authorize.Net for customers to integrate the system with their website.

Simple Checkout

This option is suitable for merchants that posses very minimal technical (HTML) skill. In this method, merchants only need to setup "Buy Now" and "Donate" buttons that direct their customer to Authorize.Net hosted payment form. The buttons can be modified based on the product type and shipping costs. When the button's ready, merchants can simply copy and paste the button's HTML code on their website.

Server Integration Method (SIM)

Server Integration Methods (SIM) is a customizable and secure hosted payment form provided by Authorize.Net specifically for merchants who do not have an SSL certificate. This method uses scripting techniques to authenticate transactions with a unique transaction fingerprint. Authorize.net Server Integration Method (SIM) is bundled with osCommerce Online Merchant and is also available as a separate add-on package existing store owners can use to upgrade to.

Direct Post Method (DPM)

This is a faster and full control checkout process offered by Authorized.Net. This option gives customers complete control over the pages for better customer's checkout experience. With this method, customers can choose to create own checkout form and host it on their own server.

Advanced Integration Method (AIM)

If you are looking for the most secure and flexible integration that supports all types of transactions (mobile, website, business apps), Advanced Integration Method (AIM) might be the best choice. This method allows merchants to host their own secure payment form on a website, mobile device, etc., and send transactions to the payment gateway using an end-to-end secure sockets layer (SSL) connection.nnAuthorize.Net Certified Solutions These are pre-integrated, third party products offered by Authorized.Net certified 3rd Party developers.
NetSuite offers SuitePayments, an integrated solution that supports various payment methods, including credit cards and ACH. Integration involves setting up payment processors, configuring payment methods, and enabling necessary features in the NetSuite environment.
To integrate payments, into QuickBooks Desktop, we first need to set up the initial merchant account and decide if you want to have the ability surcharge customers (pass the charges back to them).  Payment accounts are typically approved same day or within 24 hours and at that point the integration team will contact you to set a time to install the integration and train you on the system and available features.
Refunds can be issued by creating a credit memo in the Accounts Receivable module and applying it to the original transaction. Our payment integration then processes the refund and updates Acumatica automatically. For more information on issuing refunds in Acumatica, call us at 866-949-7267 or click the “Get A Demo” button below.
QuickBooks Desktop provides reconciliation tools to match sales receipts with credit card statements, generate detailed reports, and track cash flow efficiently.
Manage payment methods by creating and configuring different payment instruments, such as credit cards and ACH, under customer profiles and ensuring they are properly set up for transactions.