Frequently Asked Questions

To get started with QuickBooks Time, you can order online by clicking here or you can speak with an expert by calling 866-949-7267.
ACH payments can be accepted with our integration, functioning well as a standalone payment option or as an alternative to credit cards, especially if adding a surcharge. For more information on processing ACH and eCheck transactions in Acumatica, call us at 866-949-7267 or click the “Get A Demo” button below.
Milage tracking is only available in the QuickBooks Time Elite version of the software.  To do this, just give us a call at 866-949-7267 and one of our QuickBooks Time experts can assist.
Payment disputes and chargebacks can be managed by tracking the disputed transactions through our payment system and updating the records in the Accounts Receivable module. For more information on handling chargebacks in Acumatica, call us at 866-949-7267 or click the “Get A Demo” button below.
Process refunds and handle chargebacks by configuring the refund and credit options in the payment gateway settings. NetSuite allows for tracking and managing these transactions efficiently.
Process refunds by navigating to the Customers menu, selecting "Create Credit Memos/Refunds," and entering the necessary details. For chargebacks, work with your payment processor and record the transaction in QuickBooks.
Process refunds by navigating to the payment transaction and selecting the refund option. This updates the customer's balance and records the refund in your accounts.

When a refund is processed in WooCommerce, the integration tool will sync the refund details with QuickBooks. This ensures that both the customer’s refund and the updated financial records (such as adjustments to sales revenue and inventory) are reflected in QuickBooks automatically.

Use the import feature by selecting "File" > "Utilities" > "Import" > "Web Connect Files" and follow the prompts to upload your credit card transaction data.
Start by updating QuickBooks Enterprise to the most recent version, then sync your license data and select Advanced Reporting from the Reports menu to begin the installation​.