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Frequently Asked Questions

The process is simple and only takes about 10 minutes to get everything set up.  With some basic information on you and your business, we can create a QuickBooks Payments account, set up the integration, and have you up and running all within 48 hours.
Employees can clock in and out via the mobile app, web dashboard, or time clock kiosk, with the software recording and tracking their hours in real time.
Track payment statuses by using NetSuite's reporting and dashboard features, which provide real-time updates on payment processing, outstanding invoices, and transaction history.
Use the Sales Receipts and Receive Payments features to track payment statuses, and generate reports to monitor outstanding invoices and payment history.
Track payment statuses using the "Invoices" tab under the "Sales" menu, which shows the status of each invoice, such as paid, overdue, or partially paid.
Employees can track time using the mobile app, web browser, or a time clock kiosk, making it easy to record hours worked.
Your data from an earlier version of QuickBooks will update automatically the first time you open the Company file in a new version of QuickBooks. Updating your data includes backing up the Company file in its current version format so you can revert back to the previous version of QuickBooks if needed.
Just go to the help menu and select "check for software updates". If you are on an older release, allow Point of Sale to update. If an error occurs during update, go to the product updates page and follow instructions to run a manual update. Be sure you have QuickBooks Point of Sale for Desktop selected as your product.
Upgrading unlocks additional features like advanced inventory and pricing management available in the Platinum and Diamond editions.  To upgrade, contact us at 866-949-7267 and we can help you with setting up the additional features like inventory, pricing, or payroll as well as making the transition.
Upgrading to Enterprise Diamond unlocks additional features like Assisted Payroll and QuickBooks Elite Time Tracking.  To upgrade, contact us at 866-949-7267 and we can help you with setting up the additional features like inventory, pricing as well as making the transition.