Frequently Asked Questions

Fees vary based on the type of transaction (swiped, keyed, or invoiced) and if you want to absorb the processing costs or if you would like to surcharge the credit card fees back to your customer. Different options work best for specific industries, and we can customize that plan to fit your needs. Just give us a call at 866-949-7267 and we can discuss the best options for your business.
Fees vary based on the type of transaction (swiped, keyed, or invoiced) and if you want to absorb the processing costs or if you would like to surcharge the credit card fees back to your customer.  Different options work best for specific industries and we can customize that plan to fit your needs.  Just give us a call at 866-949-7267 and we can discuss the best options for your business.
QuickBooks Payments charges 2.4% + $0.25 for in-person transactions, 3.4% + $0.25 for invoiced transactions, and $3 per ACH transfer. There are no monthly fees for the pay-as-you-go plan.
With Advanced Pricing, you can set up rules to automatically alter prices based on criteria such as customer type, item categories, or sales representatives. This feature facilitates the administration of promotions, discounts, and price adjustments.
If your Internet connection at your current location is down you won't be able to access QuickBooks Online. But, you can still access your books from any computer with an Internet connection. It may be a hassle, but you can go to the local coffee or copy shop that has Internet access available.

If there is an error during the integration, both Xero and QuickBooks will typically display an error message or notification. You can troubleshoot by checking the connection settings, verifying API keys, and ensuring that both platforms are correctly synced.

Lightspeed POS is compatible with various hardware components, including iPads, receipt printers, barcode scanners, cash drawers, and payment terminals.
Lightspeed Restaurant POS is compatible with iPads, receipt printers, barcode scanners, cash drawers, and payment terminals, among other hardware components.
Lightspeed Retail POS is compatible with a range of hardware, including iPads, receipt printers, barcode scanners, cash drawers, and payment terminals.