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QuickBooks Enterprise Error H202

Error codes or notifications happen when the QuickBooks data is damaged or the company file can’t be read correctly by QuickBooks.  The list below will give you a starting point to understand what caused the error and how to resolve it.

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QuickBooks Enterprise Error H202: Problem with multi-user hosting setup…

Step 1: Follow steps depending on how you host your company files

Hosting your own network

If you haven’t already, follow the steps to install QuickBooks Database Server Manager on your server for each version of QuickBooks you use. Your server is the computer that hosts your company files. After you install Database Server Manager, continue below.

There are two ways to set up QuickBooks Database Server Manager:

  • The Full Program option: You install the full version of QuickBooks Desktop and Database Server Manager on your server computer.
  • The Server Only option: You only install Database Server Manager on your server computer.

Hosting your own network with Windows Server 2012 Essentials R2

Follow these steps if you use Windows Server 2012 Essentials R2, to host your network. Don’t continue with the sections below.

Using another hosting solution

If you use another solution like Enterprise Hosting through Right Networks or one of our affiliated Intuit Hosting Providers, contact them directly to restart your hosting environment. You’ll need to work with them as you troubleshoot.

Solution 1: Run the QuickBooks Database Server Manager on your server

Step 1: Download and install the QuickBooks Tools Hub on your server

The QuickBooks Tool Hub helps fix common errors. You’ll need to close QuickBooks to use the tool hub. For the best experience, we recommend you use Tool Hub on Windows 10, 64-bit.

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). Note: If you’ve installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be on the bottom.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

Note: If you can’t find the icon, do a search in Windows for QuickBooks Tool Hub and select the program.

Step 2: From the Tool Hub, run the QuickBooks Database Server Manager on your server

Your server computer is the one that stores your QuickBooks company file(s). Your other computers connected to your network are your workstations.

  1. From the QuickBooks Tools Hub, select Network Issues.
  2. Select QuickBooks Database Server Manager. If QuickBooks isn’t on your server, it’ll prompt you to install it.
  3. Inside the QuickBooks Database Server Manager, select Start Scan if you see your company file folder(s). If you don’t, Browse to the location of your company file and then select Start Scan.
  4. The QuickBooks Database Server Manager will repair your firewall permissions automatically.  When the scan finishes, select Close.
  5. Open QuickBooks on each workstation where you see Error H202. Select File and Switch to Multi-user Mode. If you use your server computer as a workstation, be sure to check it too.

If your workstations can go into multi-user mode without any issues, everything is fixed.

If you still see Error H202, move on to Solution 2.

Solution 2: Check the services on your server

Solution 3: Add services to your Windows admin group on your server

Solution 4: Configure your firewall settings on your server

Solution 5: Ping your server from a workstation

Solution 6: Add your server to your Windows hosts file

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