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Frequently Asked Questions

Yes, QuickBooks Online Payroll Elite automates tax filings and payments, helping businesses stay compliant with federal and state tax regulations.
Yes, QuickBooks Online Payroll Elite allows for same-day direct deposit, enabling businesses to pay employees faster and more conveniently.
Yes, QuickBooks Online Payroll Premium provides employee self-service features, allowing employees to access pay stubs, tax forms, and update their personal information online.
Yes, QuickBooks Online Payroll Premium allows you to set up multiple pay schedules to accommodate different employee groups, such as hourly and salaried workers.
Yes.   In QuickBooks Online Plus you have access to free QuickBooks support with these different methods:
  1. In-software help
  2. Access to an extensive knowledgebase
  3. Access to the community forum where you can connect with other QuickBooks users
  4. Email correspondence with a QuickBooks support specialist with a 1 business day turnaround time
  5. Phone assistance
  6. Live chat with a support specialist
If you are looking for additional support, you can look at QuickBooks Online Advanced as it includes Priority Circle care as well as Online VIP training.  Here are some of the details below: With Priority Circle premium support, you get access to dedicated specialists who understand your business goals and can connect you to the right resources and you can call, email, or schedule an appointment whenever you need advice.  You also get access to premium support 24/7 and get a direct line to a top-level product specialist who can help keep you up to speed.  You can even start a chat with an agent from right within QuickBooks Online. If you have questions on support or anything related to QuickBooks Online, just give our experts a call at 866-949-7267 and we can help.  If you would like to try QuickBooks Online free for 30 days, just click the free trial link below, and we will send you a full-access copy so that you can test drive it for yourself.
No.  Only QuickBooks Online Advanced comes with free Priority Circle training and support.  Below is more information on the Priority Circle training and if you would like to learn more about QuickBooks Online Advanced, you can click here. QuickBooks Online Advanced comes with free on-demand, online training—valued at $3,000—so you and your team can take advantage of new features.  Because the training is modular, you can pick the training modules that you want to learn about, start and stop training when it’s convenient, and watch as often as you like to make sure you get the most out of QuickBooks Online Advanced features and capabilities. If you have questions on training, support, or anything related to QuickBooks Online, just give our experts a call at 866-949-7267 and we can help.  If you would like to try QuickBooks Online free for 30 days, just click the free trial link below, and we will send you a full-access copy so that you can test drive it for yourself.
Although QuickBooks Online Plus has the ability to track inventory it is not the same as Advanced Inventory found in QuickBooks Enterprise.  QuickBooks Enterprise allows for features like barcode scanning and assemblies and to do the same in Online Plus you would need to add apps to get the equivalent functionality.  If you are looking for inventory tracking that includes functionality like barcode scanning, tracking by lot, bin and serial number, landed cost, FIFO, assemblies, or pricing rule automation, you would want to take a look at QuickBooks Enterprise Platinum or QuickBooks Enterprise Diamond edition as they come standard with those features.  If you need something with remote access, you can always get the Cloud Hosted version of  Enterprise so that you have the ability to access your data anytime and on any platform. If you have questions on inventory or anything related to QuickBooks Online, just give our experts a call at 866-949-7267 and we can help.  If you would like to try QuickBooks Online free for 30 days, just click the free trial link below and we will send you to full-access copy so that you can test drive it for yourself.
Yes.  Basic time tracking is a built-in feature that is available in QuickBooks Online Plus and QuickBooks Online Advanced. You can use this feature to track and bill customers for the number of hours consumed in a project or activity. All you have to do is enable this feature from the settings.  Here are the instructions below:
  1. Go to Gear at the top, then select Account and Settings.
  2. Choose Advanced.
  3. Tap the pencil to the right of Time tracking. Then, turn on Make Single-Time Activity Billable to Customers and Add Service field to timesheets. When either of these is checked, employees and contractors who fill out timesheets can specify if activities should be billed to a customer.
  4. Click Save and then Done. See attached image below.
If you are looking for more robust time tracking, you can use QuickBooks Time which we can easily add to an existing subscription or bundle with a new Online Advanced subscription.  If you would like to see more details on how QuickBooks Time works, click here and it will take you to the features page and give you the ability to get a free demo of the product.  If you have any questions, you can speak with one of our experts by calling 866-949-7267. If you would like to try QuickBooks Online free for 30 days, just click the free trial link below and we will send you to full-access copy so that you can test drive it for yourself.
No.  Automated workflows are not a part of Online Plus but are included in QuickBooks Online Advanced. With QuickBooks Online Advanced, you can use workflows to automate common tasks in QuickBooks, like sending payment reminders, or new invoices to customers. You can also send reminders to your team to complete specific tasks, like reviewing open invoices.  You set the conditions to tell QuickBooks when to send reminders and to whom. Whenever the conditions are met, QuickBooks Online will send out a reminder.  This is a great feature to have if you are looking to do away with manually doing repetitive tasks or would like higher priority items to have a qualified person approve them. If you have questions on workflows or anything related to QuickBooks Online, just give our experts a call at 866-949-7267 and we can help.  If you would like to try QuickBooks Online free for 30 days, just click the free trial link below and we will send you to full-access copy so that you can test drive it for yourself.  
QuickBooks Online Plus does not include payroll in the subscription but you can easily add it to the software.  The most popular version of payroll is QuickBooks Payroll Elite because it includes automated payroll backed by a guarantee from Intuit that your payroll will be penalty-free, QuickBooks Time Elite, and HR expert support through Mineral Inc.  You also get access to chat with payroll experts 24/7 and free onboarding and payroll setup.   If you have questions on adding payroll or anything related to QuickBooks Online, just give our experts a call at 866-949-7267 and we can help.  If you would like to try QuickBooks Online free for 30 days, just click the free trial link below and we will send you to full-access copy so that you can test drive it for yourself.