QuickBooks Online

How Can Customers Pay Online with QuickBooks Online 

Credit card being shown in front of a laptop

In today’s digital era, accepting payments online has become essential for businesses to streamline their operations and improve cash flow. QuickBooks Online (QBO), a cloud-based accounting software developed by Intuit, offers businesses a convenient and secure way to accept payments from their customers electronically. 

In this article, we’ll explore how customers can pay online with QuickBooks Online, the different methods available, and the benefits it offers to both businesses and their customers.

Accepting Payments Online with QuickBooks Online

QuickBooks Online allows businesses to accept payments online through various methods, making it easier for customers to settle their invoices and improving cash flow for businesses. Customers can pay their invoices directly from the invoice they receive or through a dedicated payment portal. 

Let’s explore these two methods in detail:


With QuickBooks Online, businesses can create and send invoices to their customers electronically. These invoices contain a “Pay Now” button that allows customers to make payments directly from the invoice itself. When a customer receives an invoice via email, they can simply click on the “Pay Now” button, which takes them to a secure payment page where they can choose their preferred payment method and complete the transaction.

For example, let’s say a landscaping business sends an invoice to a homeowner for landscaping services rendered. The homeowner receives the invoice in their email inbox and sees the “Pay Now” button. They click on the button, which redirects them to a payment page where they can enter their credit card information or choose to pay via bank transfer. After confirming the payment, the homeowner receives a payment confirmation, and the funds are deposited into the landscaping business’s bank account.

Explore why many businesses use QuickBooks Online for invoicing.

Payment Portal

In addition to paying directly from invoices, customers can also make payments through QuickBooks Online’s payment portal. A payment portal is a secure online platform where customers can log in to view and pay their invoices, manage their payment methods, and access their payment history. Businesses can set up a payment portal for their customers, providing them with a convenient and centralized hub for managing their payments.

For example, a small law firm sets up a payment portal for its clients. When clients need to pay for legal services, they log in to the payment portal using their unique username and password. Once logged in, they can view their outstanding invoices, select the invoices they want to pay, and choose their preferred payment method. The payment portal securely processes the transaction, and the law firm receives the funds directly into their bank account.

Learn more about customer payment portal and how it works.

Integration with Third-Party Payment Gateways

QuickBooks Online also offers integration with third-party payment gateways, allowing businesses to expand their payment options and provide more flexibility to their customers. Payment gateways can be integrated with QuickBooks Online, enabling businesses to accept payments via credit/debit cards, ACH bank transfers, and other electronic payment methods.


Benefits of Customers Paying Online with QuickBooks Online

Now, let’s explore the benefits that customers and businesses can enjoy by utilizing QuickBooks Online’s online payment features:

  • Convenience: Online payments offer unmatched convenience for both businesses and customers. Customers can make payments anytime, anywhere, without the hassle of writing checks or visiting physical locations. This convenience leads to faster payment processing and improved cash flow for businesses.
  • Security: QuickBooks Online prioritizes security, ensuring that customers’ payment information is encrypted and protected against fraud. Customers can make payments with confidence, knowing that their sensitive information is safeguarded.
  • Accessibility: Online payment options provide customers with 24/7 access to their invoices and payment history. Customers can log in to their accounts at any time to view their outstanding invoices, track payments, and manage their payment methods.
  • Efficiency: By automating the payment process, businesses can reduce administrative overhead associated with manual payment processing. QuickBooks Online automatically records payment transactions, updates invoice statuses, and reconciles payments, saving businesses time and resources.
  • Improved Cash Flow: Online payments facilitate faster payment processing, leading to improved cash flow for businesses. With electronic payments, funds are deposited directly into the business’s bank account, reducing the time it takes to receive payments compared to traditional payment methods like checks.
  • Customer Satisfaction: Offering online payment options enhances the customer experience and builds trust with customers. Customers appreciate the convenience and flexibility of online payments, leading to increased satisfaction and loyalty to the business.


QuickBooks Online provides businesses with the tools they need to accept payments online efficiently and securely. Whether it’s through invoicing, payment portals, or integration with third-party payment gateways, QuickBooks Online offers businesses and their customers a convenient and streamlined payment experience. 

If you’re interested in integrating online payment options with your QuickBooks Online account, contact Paygration for a free demo and consultation at 866-949-7267. With Paygration’s expertise in payment integration, you can enhance your payment processes and drive success for your business.