Intuit is Discontinuing QuickBooks Point of Sale

Intuit has recently announced that QuickBooks Point of Sale will be sunsetted by October 3, 2023. This means QuickBooks POS is no longer available for purchase, and there will be no more future versions of the program, whether you’re an existing or new customer. With this discontinuation, you will have tough decisions to make on how to continue running your retail business in the coming months or years.

We brainstormed and identified all possible questions you have and shed light on them once and for all. Read on to find out what the discontinuation means to your business, whether you can keep using QuickBooks POS, and what alternative steps you can take. 

What services will be discontinued? 

By October 2023, the following programs and services will stop working:

• QuickBooks POS software
• QuickBooks Point of Sale Payments
• QuickBooks POS Gift Card Service
• eCommerce integration with Webgility
• Customer support, including phone, email, and chat support
• QuickBooks Point of Sale Mobile Sync & GoPayment
• Storage Exchange for QuickBooks POS 19 Multi-Store
• Constant Contact Email Campaigns
• QuickBooks POS Updates & Patches

Does it mean I can’t continue using QuickBooks POS after October 3rd? 

Intuit says you can continue using the program after October 3, 2023, but you won’t get any support after that date. Since you own the license, you can keep using it for as long as you want, but if you encounter any problems after October 3rd, you won’t get any support. 

What can I do?

You don’t have to say goodbye to your QuickBooks POS software. We have found that most companies are really needing a way to replace the Intuit payments integration so that they can continue to process credit cards within the software.  If that is the case for you, we have a direct payment integration that can replace the QuickBooks payments and allow you to keep processing credit cards through QuickBooks Point Of Sale.  This allows you to make minimal changes to your business and continue using QuickBooks POS the same way you do now with no interruptions.

What if I decide to switch to another POS system? 

No problem!  We have partnerships with multiple POS providers, and you can help you get moved to the best system based on your business and the functionality that you need.  There are really two POS companies that really have a true migration path for QuickBooks POS. The key difference between them is that one specializes more in eCommerce businesses that are looking for an integrated POS, and the second system is a POS at its core that allows for eCommerce integration.  

If moving to a new system sounds like a better path for you, give us a call at 866-949-7267. We can discuss both options, determine the best fit and get you connected with the internal team that specializes in the the migration off of QuickBooks POS.  Additionally, because of our relationship, we have internal discounts, so if you decide to make the switch, your net cost will be much less than if you went through the retail channel as most people are doing.

Bottom Line

Intuit’s decision to end-of-life QuickBooks Point of Sale is creating a lot of confusion and panic in retailers that have based their business around this platform for years, if not decades.  What most of the people that we have talked to are needing is a clear understanding of what this change really means to them, both short and long-term, the upside and downside of staying in QuickBooks POS or moving to a new Point of Sale, and then what the best options are in each situation.  In all the people that we have talked to in the last couple of weeks (and it has been a lot!), once we are able to walk them through this process, the fear and confusion goes away, and they have a clear plan of action that makes sense.  If this sounds like where you are at, just give us a call at 866-949-7267, and we can set up a free consultation to discuss your situation and figure out the best solution for you.